• Q: What happens if I lose the keys for my account?

    A: Please be extremely careful with your keys - there is no way to recover them if they are lost. RariMe does not have access to users’ keys and cannot help you recover them.

  • Q: How can I use my credentials on a different chain to the one it was issued on?

    A: The verifier DApp will provide prompts for each of the steps required to use your credentials on a new chain.

  • Q: What do I do if I think my identity has been compromised?

    A: Stop using your current DID and contact the identity issuers to revoke your credentials

  • Q:Is rariMe Snap secure?

    A: Snap is extremely safe. To ensure the user's complete safety, Snap does not have access to users’ private keys. In addition, a security audit has been conducted by Halborn.